House rules and terms and conditions

To make your visit to New Contour as pleasant as possible, we ask you to adhere to the house rules below.

If you want to make an appointment you can use the intake form or repeat treatment form or call us on: 06 1042 9086. You can also reach us for questions on the same number. If we are not able to answer the phone, please leave our voicemail and we will call you back as soon as possible. We only work by appointment. By making an appointment, you agree to our house rules and general terms and conditions.

You must pay the full amount in full at the first treatment. The payment can be made via a pin payment or a cash payment.

Make sure you arrive on time for your appointment. We work with a tight schedule and want to take enough time for each client. If you are late for your appointment, we unfortunately have to deduct this time from the total treatment duration. The specialist of New Contour will determine whether she can still treat in the treatment time that is left. If there is insufficient time left, the treatment will be cancelled and the costs for the entire treatment will be calculated.

If you want to reschedule or cancel an appointment, do so up to 24 hours before the treatment. Up to 24 hours in advance, you can reschedule or cancel the treatment without charge. If you want to cancel or reschedule the treatment within 24 hours in advance, 50% of the treatment rate will be charged. In addition, offers, promotions or gift vouchers will no longer be valid.

If you suffer from one of the contraindications below, we unfortunately cannot treat you. This is in connection with your own and our health. If you have any doubts about the contraindications below, please contact us by telephone prior to the treatment.

– Severe cold, fever or flu
– Pregnancy
– Cold sores
– Infectious diseases
– Skin diseases

At New Contour, hygiene and safety are very important to us. We ask the client not to smoke prior to the treatment or to wear strong perfume. In addition, we expect the client to think about personal hygiene.

If you have any questions or comments about one of our treatments, please contact our specialist. We think your opinion is very important, which is why we would like to hear what we can improve about the treatment. You can also contact us for complaints, by calling 06 1042 9086.